Ghirardelli On-tde-Go in San Francisco

If you are on the Warf in San Fransisco don't miss Ghirardelli. You can watch chocolate being made. They have a variety of products and ice cream which are divine!

Super clean location! Who doesn't like Ghirardelli, the best chocolate place in the world

Ghriradelli on Market street -beautiful place for end of the day:) I got a coupon "Free Sundae ice cream " from my friend and come here to try it! Workers are so friendly and smiley! I wanted to try something not so sweet and with dark chocolate and they recommended me Sundae with brownie 🍨😋 and it was really awesome! It's the best Vanilla ice cream and hot brownie , that I tried before! Thanks for advice and good atmosphere!!:)

One of my favorite stops while in the city. A warm chocolate croissant and a cup of coffee are what I seek when I stop in.

Great customer service, and yummy chocolate and ice cream! They hot fudge was to die for!

Staff was service oriented when I ask about the price of the new holiday pack. He immediately offer me a sample to try out. So yeah I was satisfy with the taste and brought it.

I am giving the 2 stars only because I love the history and chocolate in general. The level of service at this location is very low. You almost feel like you're bothering the people that work there. I had a very poor experience and the company did go out of their way to make it up to me, so thank for that. I work upstairs from this location, but unfortunately I wont be back. I think you should lose the hot chocolate machine, I've had better hot chocolate from 7/11.

Overpriced and slow, rude service.

If you go near closing, pray you do not get the manager Vanessa to service you. She is rude and does not exhibit great customer service. Being in the hospitality industry, Vanessa should know its the customer’s feelings and viewpoints of the overall experience that will determine the success of any establishment not you clocking out at the end of your shift on time.

Quiet and clean clean shop with a delicious and unique menu. Fudge brownie are excellent, and the chocolate is awesome. We shared the Lands End and it put us away (happily) for the night.

Spoke with SCOTT at one 'Market and he was so very helpful with the information I needed. My thanks agin to SCOTT....

Can't go wrong with this place. Lots and lots of calories but delicious.

Ghirardelli's is a quintessential stop in San Francisco and it's worth the effort to check it out. We always go whenever we're in the area. You can find all the famous chocolates for sale and some hard to find flavors as well. During tourist season it is crowded. But, the milkshakes, sundae, and coffee are delicious.This is a great place to people watch here and take a break from this great walking city.

Delicious!

Bad service at this location and it’s hard to get a spot to eat (sitting or standing), but this is the best sundae I’ve ever had!The fudge is amazing. It’s not overly sweet and the texture is amazing even once cooled by the ice cream. The hot brownie is also very fudgie. There was nothing special about the ice cream, though.

Superb chocolates!

Great location. No seatingBut still.

Great tasting ice cream and chocolate

Ordering just now. Their system went down! I wasn’t able to order for me and my family. The staff was not helpful! Her apology was not even sincere! Such a shame!

This place is awesome

Costumer service no good no recommended to no budy

They forgot that I said no peanuts 🥜😡

Love the sundaes here, but be sure to share with a friend or else you will feel sick

My kids got ice cream cones and they loved it. The service was excellent and very friendly. We also got free chocolate samples while looking at menu, deciding what to order. Will come here again.

Cookie dough ice cream in the smallest cup is my regular. But I see people walk away from this mini shop with the insane looking ice cream treats from the "Painted Laidies" to the "Crissy Feild", dang do I forget to get those. The service is quick, the staff does look tired, but the results of food are past satisfaction. "A San Francisco treat".

Excellent service but Don't know why people give their sundaes good reviews? Almost no hot fudge, boring vanilla ice cream. Sundae at McDonalds would be similar if not better.

Had to get some chocolates this place is an institution for sfo. 2 lbs assorted about thirty dollars.

Westfield Ghirardelli always have the latest seasonal items. It's a no brainer though given that the company started in SF and has been a long tradition. Workers are quick to pass out samples and answer questions regarding their products. They've it all here, but seating is non-existent. However, you can just take it to the food court seating area. One thing about this location though, it's slow when they've to make a banana split or sundae. Hopefully the people in front of you are buying just package chocolate.

Nice chocolates!

good when you have that quick craving

Didn’t know it was a cutoff time to get a milkshake terrible customer service take my busines elsewhere

I ordered a chocolate milkshake and once the waitress got me the order I was confused why the color of the milkshake was light brown, but I had some sips and then I realized that on the receipt had a cookie’n cream milkshake and not chocolate. So I called the waitress which was unfriendly, and I told her that I ordered a chocolate milkshake and this is cookie’n cream. So she took the receipt and said in an unfriendly way, that it’s not chocolate you ordered this! I explained to her that it says the wrong flavor and that I am sure I ordered chocolate but maybe the cashier got it wrong! So she took it from me and left, and when she came back she was so mad and upset and placed the cup and then smashed the tissue and straw on the table with the worse attitude!!! Is this called customer service?!?

Staff is nice and the fudge is amazing. I want to try everything the have!

Just a kiosk sort of shop.All vareity . Share seating of the mall

Great coffee

This shop is in the lower level of the Westfield Centre, but conveniently located for folks entering from the BART station. Relatively quick, and they offer a free chocolate piece (no purchase necessary)

Always a great feeling to be out here. It's a pleasant walk /stroll around the entire complex. Try the chocolate shake at the store. Food options are limited. Not so great at the diner. The other kitchen has good pizza options. Not much options with baking chocolate. Nevertheless the smell and the space are pleasing.

Iconic.

Loved the brownies best ive had

Chocolate ice cream and Ghirardelli hot chocolate fudge sauce aren’t delicious. Ice cream isn’t intense and chocolate sauce is too rich.

We are a fan of the Ghirardelli Ice Cream pallor at Ghirardelli Square. Well, they have an ice shop/chocolate shop in the basement of the Westfield Shopping Center. It's off to the side of the food court. They offer the same great menu of sundays and ice cream treats. This time we tried the pineapple sunday which had pieces of ginger candy. There was a bit too much ginger candy and it became more spicy than sweet. The staff was really nice about my daughter's nut allergies, while she can't consume them, it's ok if it's near other items. They made sure to ask twice because they didn't want her to get sick. Awesome, friendly staff! Plus there's hardly a wait in the evening so grab something to share after lunch or dinner.

It was a great first time!

head over to Ghiradelli chocolate for sweet tooth. World famous chocolate company.

Chocolates n ice cream

Yum

Staff was not friendly

I came here for a late night crave last weekend. It's right in the heart of market/financial district, and is always busy given the tourist hub it's located at.As with most Ghirardelli locations, they have single squares sprawled in the center of the space and adjust to the formation of a line. All great selections, from classics to seasonals.I came to get the brownie sundae for 12 dollars. They always deliver quality, and while the price point is high you're paying for the experience of a world renowned brand. The staff was friendly and my order was to go and yet the sundae was well constructed for eats on the go and at the hotel.Gotta love Ghirardelli!

Best brownie this year. Well worth the hype. The hot chocolate was really nice, sweeter than I expected but not overwhelming. Nice to have some free samples too.

Head over to ghirardelli chocolate for sweet tooth. World famous chocolate company